Want to drive customer engagement for a rapidly scaling renewable energy provider? Our client is revolutionising how people interact with their energy supplier. They seek a Customer Marketing/CRM Manager to evolve their retention strategy and drive customer advocacy through data-driven marketing campaigns. Leading a growing team, you'll own the email and CRM strategy, optimise customer communications, and drive cross-sell opportunities across their expanding product range. From welcome journeys to loyalty programs, you'll shape how customers experience this innovative brand. What you'll bring: Proven experience in retention marketing from a subscription/membership business such as Energy, Solar, EV, Financial Services or Insurance. Strong email/CRM expertise Experience managing regulatory communications (beneficial) Analytical mindset Team management experience What's in it for you? Shape the retention marketing strategy for a growing business Modern office with hybrid working (free parking and 2 days per week in-office) Award-winning company culture (nationally recognised) Opportunity to impact the UK's sustainable future Ready to transform customer engagement in the energy space? Apply now to learn more.